This website is run by Bungay Town Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

•     change colours, contrast levels and fonts (through browser add-ins)
•     zoom in up to 300% without the text spilling off the screen
•     navigate most of the website using just a keyboard
•     navigate most of the website using speech recognition software
•     listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand. 

We know some parts of this website are not fully accessible:

    you cannot modify the line height or spacing of text
    most older PDF documents are not fully accessible to screen reader software
    live video streams do not have captions
    you cannot skip to the main content when using a screen reader

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

    email: admin@bungaytowncouncil.gov.uk
    call: 01986 894236 (choose option 2) 
    visit or write to: Bungay Town Hall, 1a, Broad Street, Bungay, Suffolk NR35 1EE

We’ll consider your request and get back to you within five working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: Edwin Rosier, Assistant Clerk, Bungay Town Council. Tel: 01986 894236 Email: admin@bungaytowncouncil.gov.uk  

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us.

Technical information about this website’s accessibility

Bungay Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

Some images do not have a text alternative, so people using a screen reader cannot access the information.

We’ve assessed the cost of fixing other issues. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations.

This statement was prepared on 22nd July 2020. It was last updated on 22nd July 2020.